Take Customer Service

to the Next Level

We’re There For You
When You Need It Most

Operating successfully nationwide for the past 15 years, this program has provided invaluable motoring support to thousands of thankful dealership customers, just like yours.

 

The professional and courteous trained mobile service technicians can provide a range of onsite services to get the customer on their way as soon as possible.

Key Features

More Touchpoints

Maximise customer
retention & touch points

RETURN CUSTOMERS

Customers will return when they need essential repairs

MORE PROFITS

We’ll help you boost your
aftercare profits

FULL SUPPORT

We’re here for you with sales support & marketing collateral

Be There For Your Customers

With 24/7 coverage, Roadside Advantage is designed to assist dealerships in their
quest to boost profits through unique customer retention strategies.

Providing Next Level
Customer Support

Take your dealership customer service to the next level
by providing a Roadside Advantage program for your
valuable clients.

ROADSIDE RESPONSE

A mobile service will be immediately dispatched to the scene.

 

TOWING BREAKDOWN

If the customer’s vehicle is unable to be quickly mechanically repaired or safely driven, the vehicle and driver, will be transported to a nominated service centre.

 

FREE SERVICE

A free service for roadside response and breakdown towing applies on a national basis.

 

CAR HIRE

In the event of a major mechanical failure more than 100km from your residence, we will assist with necessary car rental costs.

 

ACCOMMODATION

In the event of a major mechanical failure more than 100km from your residence, we will assist with necessary accommodation costs.

 

AMBULANCE COVER

In the event of an accident, and the driver needs an ambulance, we will assist with ambulance costs.

ROADSIDE RESPONSE

ROADSIDE RESPONSE

If your vehicle will not start, you will be given the option to jump start the vehicle or have the vehicle transported

TOWING BREAKDOWN

TOWING BREAKDOWN

If your vehicle is unable to be quickly mobilised, your vehicle will be transported to your nominated address

GENERAL ASSISTANCE

GENERAL ASSISTANCE

We will assist in relaying urgent short messages to whom are effected by the breakdown or collision or the delay

CAR HIRE

CAR HIRE

We will contribute towards car hire charges for a vehicle hired by you to replace your vehicle while it is unavailable to you

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